Privacy Policy – Al Hilal Medical Laboratory
Introduction
At Al Hilal Medical Laboratory, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website or request home visit services.
1. Information We Collect
When you request our services, we may collect the following information:
Full name
Phone number (for communication and appointment confirmation)
Location/address (to guide the home sample collection team)
General browsing data (cookies) to improve user experience
2. How We Use Your Information
Your data is used strictly for the following purposes:
Scheduling home visit appointments and dispatching technicians
Sending medical test results (via WhatsApp or email, based on your preference)
Improving our service quality and developing our website
We do not sell or rent your personal data to any third party under any circumstances.
3. Cookies
Our website uses cookies and tracking technologies such as Google Analytics and Google Ads to analyze visitor traffic and improve advertising effectiveness, without storing any sensitive personal data.
4. Data Security
We apply appropriate technical and administrative security measures to protect your data from unauthorized access, alteration, or disclosure. All medical test results are handled with complete confidentiality.
5. Your Rights
You have the right at any time to request modification or deletion of your registered data by contacting us through our official channels.
6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us via: